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Faulty product

If your product has developed a fault and is still within its warranty period, please speak to the place of purchase who will advise inline with their own individual terms and conditions. If the place of purchase is no longer trading, or you purchased direct from our Grillstream website, then please contact our consumer support team.

Replacement parts

You can order replacement parts through this website by clicking on accessories in the top navigation of this website and selecting the link for "Replacement Parts".